Contact information

We are glad to hear from you. Whether you have a question about a size, an order on its way, or a return you would like to arrange, a member of our team will answer you personally.

Email us

info@evelynandolivia-toronto.com

Email is the surest way to reach us, and everything is answered by a person, not an automated system.

When we are here

Monday to Friday, 9:00 AM to 5:00 PM Eastern Time. We are closed on weekends and on Canadian public holidays.

We reply to most messages within one business day. If you write to us over a weekend, you will hear from us on the following Monday.

What to include

To help us answer you in a single reply rather than several, please tell us:

• Your order number, which begins with the letters in your confirmation email
• The name the order was placed under
• The item you are asking about
• A photo, if something arrived damaged or is not what you expected

Evelyn & Olivia is a trading name of Senft Media LTD.

Senft Media LTD
Company registration HE 483732
Charilaou Xylophorou 13
4103 Agios Athanasios, Limassol
Cyprus

Email: info@evelynandolivia-toronto.com

This is our registered office address and is used for correspondence. It is not a returns address — please email us and we will send you the correct one.